UK DELIVERY INFORMATION

 
*We will do our best to get your orders to you within these timeframes, however they are not guaranteed.

Last order dates for Xmas

Country Service Order Cut Off Date
UK Standard Monday 19th December by 3pm
UK Express Wednesday 21st December by 3pm
International Standard Friday 16th December by 3pm
International Express Monday 19th December by 3pm
 
Delivery Option Price Timescale
Standard (orders over £150) FREE 2-3 days
Standard (orders under £150) £3.99 2-3 days
Next Day £5.99 Monday- Friday (on orders placed before 3pm)
UK Other Channel Islands, Scilly Islands, Isle of Man, Republic of Ireland (orders over £150) FREE 2-3 *working days
UK Other Channel Islands, Scilly Islands, Isle of Man, Republic of Ireland (orders under £150) £5.99 2-3 *working days

* Working day = Monday - Friday delivery excluding bank holidays.

STANDARD DELIVERY

As soon as your order is dispatched, you will receive an email containing your tracking information. We offer FREE UK delivery on orders over £150 to an address of your choice within 2-3 working days. To track your order click here.

We use Royal Mail for this service, If you have missed the first attempt, they will make 2 other attempts to deliver your parcel and or alternatively may leave your parcel in a safe place so that it is convenient for you. A safe place enables a courier to collect or deliver your parcel even if you're not in.

NEXT DAY DELIVERY

When you order Monday to Friday before 3pm we offer a next working day delivery service for £5.99 to a UK address of your choice. You will receive a text and/or email when your parcel is on it's way, this will also tell you what time you should expect to receive it. To track your order click here.

Delivery times – Most parcels are delivered within 2-3 working days. If your parcel is being delivered to a remote area such as the Highlands, Islands of Scotland or Isle of Man it may take up to 7 working days. Our couriers deliver Monday to Friday, 8am - 8pm and Saturdays, 8am - 6pm (excluding bank holidays).

Please note that this service does require a signature. If you are not available to receive your delivery, a card will be left with clear instructions as to how to rearrange delivery.

UK OTHER DELIVERY

All orders to Channel Islands, Scilly Islands, Isle of Man, Northern Ireland are sent using Hermes and delivered within the timeframe stated above. As soon as your order is dispatched you will receive an email with your tracking details. You will be able to use these to check the whereabouts of your order.

All parcels must be signed for as proof of delivery. If you are not available on the day of delivery, the courier will leave a calling card so that you can arrange collection. Be aware that a second delivery attempt will be made the following working day.

To track your parcel click here.

Please note - During sale time and busy periods, you may experience a delay due to increased volumes of parcels being sent.